We’re happy you’d consider us to take care of your family. Since so many of us are parents as well, we know how important it is to find a good pediatrician for your child. That’s why we treat our patients like our own children!

You can learn more about our policies and care practices below. We believe that optimal care is provided when patients and physicians align with their beliefs on standards of care. We hope we can be the best fit for you and your family!

Office Hours

North Office

Address:
2929 Lakeland Hills Blvd
Lakeland, FL 33805

Monday – Thursday 8AM – 6:30PM
Friday 8AM – 4:30PM
Saturday 8AM – 12PM,
*Sick Visits Only
Sunday Closed
(South Location Open)

South Office

Address:
5950 S Florida Ave
Lakeland, FL 33813

Monday – Thursday 8AM – 6:30PM
Friday 8AM – 4:30PM
Saturday Closed
(North Location Open)
Sunday 9AM – 1PM
*Sick Visits Only

After-Hours Care

We have a provider on call 24/7/365. When our office is closed overnight and you have an urgent issue that cannot wait until morning, you can call 863-688-3550 and the provider on-call will give you advice regarding your child’s problem.

Insurance and Billing

Insurance copays are expected to be paid at the time of service. If you are unable to comply, you must speak with the billing department prior to the visit to set up a payment plan.

Our billing staff will do their best to assist you with insurance questions; however, if you have questions about your coverage, it is best to check with your specific insurance company. It is your responsibility to know the limits and coverage of your particular health insurance policy.

Scheduling Appointments

You can schedule appointments by calling our front office, or you can schedule an appointment online. We do offer walk-in appointments if necessary; however, walk-in appointments are seen in the first available sick visit appointment slot and will not be called back before a scheduled visit.

We ask that you arrive 15 minutes per child being seen before your scheduled appointment time. We understand sometimes things happen beyond your control that may cause you to be late. However, we reserve the right to ask you to reschedule if you arrive late for your appointment.

Missed Appointments

Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable. As a courtesy, we will remind you of your upcoming appointments via phone/text message/email.

We request 24 hours’ notice for cancellation of appointments. We reserve the right to charge a fee for canceled or missed appointments.

The third missed appointment may result in discharge from the practice. For new patients, two consecutive missed appointments will result in dismissal.

Vaccines

Our vaccine policy follows the schedule outlined by the Centers for Disease Control and Prevention (CDC) and the American Academy of Pediatrics (AAP).

Vaccine Policy
Immunization Information

Antibiotics

We will prescribe an antibiotic when we believe it is an appropriate treatment.

We educate families on the appropriate use of antibiotics and follow evidence-based guidelines to avoid overprescribing. We do not routinely prescribe antibiotics over the phone as we do not believe that is good medicine.